This is the first installment of the DMIS Blog. It coincides with the initiation of our new website. I view it as an opportunity to introduce ourselves and our principles to clients, potential clients and friends.
As someone who finds himself in the middle of an inadvertent career, I am occasionally amazed at both the length of time I have been engaged in this profession and the speed at which almost 30 years have passed. In the past few years, I have been joined by colleagues who have demonstrated their commitment to the success of our business, Eileen Russell (7 years), Ross McClenahan (5 years) and most recently, Christine Bacosa. With their help and support, we will continue to serve the needs of our clients. This website update coincides with a new phase for our business. Eileen Russell and Ross McClanahan, whose primary duties have been focused on client services, will now devote a greater portion of their time to production of new business. Christine Bacosa will assume a greater share of client services responsibility. My duties will remain the same; the sales and service of new and existing accounts.
Some of the new or improved features of our site will include:
- An improved section for individual and family quotes with a less complicated process for on-line application
- A "What's New" link to keep you informed of the latest developments regarding our products and services
- Current news feeds related to health, insurance and other relevant topics of local, national and international scope.
- Web links to sites of interest covering a wide array of health and lifestyle information.
We will be adding new features regularly.
The launch of this site is an opportunity for us to re-state the principle that guides the operation of our business. We operate our business on one simple principle: We are committed to serve the Life, Health and retirement planning requirements of our clients with products and services that best meet those needs.
To this end, we are committed to not only provide the appropriate products but to provide exceptional customer service, before, during and after the sales process. And while this may sound like the bragging of any sales organization, we have designed our site to include a section of client testimonials that attest to this commitment. We encourage you to read what our clients have to say about us. You are welcome to submit comments of your own.
In the future, I will use this blog to keep you updated on the state of the insurance world, as I perceive it, keep you informed regarding new products, trends in the marketplace and developments within our business. In addition, I hope to be able to interact with you to assure that we continue to meet the goals that we have set for our organization.
Until then, feel free to offer advice, suggestions, random thoughts.
Thanks,
Drew
Comments (2)
Subscribe to this comment's feed...
...
Sincerely,
Tom Kelly


